Name: Riarano Hotel Ampefy
Address: Andasibe, Fokontany Ambohitrakanga, at the bridge junction, Ampefy, Itasy, 118, MG
Telephone: +261 34 06 278 97

Booking online

Enter your dates and the number of guests, then choose your accommodation from what is available. Rates are per room and per night, in ariary (MGA). The total depends on the number of nights and the number of rooms your group needs, and is shown before you confirm.

Online booking is open up to 365 days ahead, for stays of 1 to 30 nights. For a longer stay or a group, please contact the hotel.

50% deposit

Your booking is confirmed once you pay a deposit of 50% of the total, with MVola or Airtel Money. You enter your number, then approve the payment on your phone. The balance is paid at the hotel.

Temporary hold

As soon as you submit your details, the accommodation is held in your name for 30 minutes while you pay the deposit. If no payment arrives in that time, the booking expires and the accommodation is released.

If your payment goes through after the hold has expired, availability is checked automatically: your stay is confirmed if the accommodation is still free; if not, the hotel will contact you to find a solution.

If online payment is temporarily unavailable, your request goes to the hotel and the accommodation stays held for 48 hours. The hotel will contact you to confirm the stay and arrange the deposit.

Confirmation

Once the deposit is received, you get a confirmation e-mail with your booking reference (RIA-…), the details of your stay, the amount paid, the balance due at the hotel and a link to follow your booking. Keep this reference for any contact with the hotel.

Check-in and check-out

Your accommodation is ready from 14:00 on your arrival day and must be vacated by 11:00 on your departure day. Arriving late? Give your expected arrival time when you book, or let the hotel know.

Changes and cancellation

To change or cancel your stay, call or e-mail the hotel and quote your booking reference. The rules that apply are set out in the “Cancellation policy” section of this page.

Complaints

Something wrong during your stay? Tell reception so it can be dealt with on the spot. For a question about a booking or a payment, call +261 34 06 278 97 or e-mail riaranohotel@yahoo.com and quote your reference.

Cancellation policy

These terms apply to bookings for which the deposit has been paid.

More than 7 days before arrival: your deposit is refunded, minus any mobile money transfer fees.
7 days or less before arrival, or no-show: the hotel keeps the deposit.
Change of dates: possible, subject to availability. Let the hotel know as early as you can.

To cancel or change your stay, call or e-mail the hotel and quote your booking reference (RIA-…).